Authorized Lithium-ion Battery
and Solar Power Systems Distributor

Privacy Policy

Personal Information 

Personal information you may provide to us through the service or other means includes:

  • Contact data, such as personal or business contact information, including your first and last name, email and mailing address, phone number, professional title, and company name.
  • Registration data, including information provided for account registration or event sign-ups, such as your date of birth and the event you registered for.
  • Data about others, such as name, delivery address, and phone number, for items purchased or gifted, provided you have permission to share this information.
  • Profile data, including your username and password for online account creation, as well as your interests and preferences.
  • Communications data, including information you provide when contacting us with questions, feedback, survey responses, or other correspondence.
  • Marketing data, including email addresses or contact details used for sending marketing communications, as well as your communication preferences regarding our activities, events, sweepstakes, and contests.
  • Purchase data, including order history and information required for order processing and fulfillment, such as order details, billing address, and delivery address.
  • Other information collected for specific purposes not listed here, used by this Privacy Policy, or as disclosed during collection.
  • Data from other sources, including information obtained from business partners, data providers, and public sources such as blogs, forums, or social media.
  • Information obtained from third-party platforms, such as data collected when logging into the sites via third-party platforms like Google or Facebook or connecting your account through the Service to a third-party platform or network. This may include information shared via the third-party platform or network, such as your friends list or email address.

Automatic Collection 

We and our service providers may automatically log information about you, your computer or mobile device, and your activity occurring on or through the Sites. This may include:

  • Device data, such as operating system type and version, manufacturer and model, browser type, screen resolution, IP address, the website you visited before our site, and general location information (e.g., city, state, or geographic area).
  • Online activity data, such as pages or screens viewed, time spent on each, navigation paths between pages or screens, information about your activity on specific pages or screens, access times, and duration of access.

Cookies and Similar Technologies

 

Some of our automatic data collection is facilitated by cookies and similar technologies. Please refer to our Cookie Policy for more information about how we use cookies and similar technologies.

Information Usage

We may use the information we collect for various purposes, including but not limited to:

  • Providing, maintaining, and improving our products and services, including processing transactions and fulfilling orders.
  • Delivering the information, products, or services you request and sending transaction notifications.
  • Sending you technical notices, updates, security alerts, and support and administrative messages.
  • Responding to your comments, questions, requests, and providing customer service.
  • Communicating with you about products, services, offers, promotions, rewards, and events offered by Hiko Technical Services Limited and others, and providing news and information we think will be of interest to you.
  • Monitoring and analyzing trends, usage, and activities in connection with our Services, and for marketing or advertising purposes.
  • Detecting, investigating, and preventing fraudulent transactions and other illegal activities, protecting the rights and property of Hiko Technical Services Limited and others, and complying with our legal obligations.
  • Personalizing and improving the Services and providing advertisements, content, or features that match user profiles or interests.
  • Linking or combining information we receive from others to help understand your needs and provide you with better service.
  • Carrying out any other purpose for which the information was collected.

Information Sharing

We may share personal information as follows or as otherwise described in this Privacy Policy:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • In response to a request for information if we believe disclosure is by any applicable law, regulation, or legal process, or as otherwise required by any applicable law, rule, or regulation.
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Hiko Technical Services Limited or others.
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • With your consent or at your direction.

Your Choices

Account Information

You may update, correct, or delete your online account information at any time by logging into your account and navigating to the appropriate settings or by contacting us.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our websites.

 

Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage system can be guaranteed 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us by the “Contact Information” section below.

+1 (868) 689-4232, available from 9 am – 5 pm, Monday – Friday, or send us an email anytime at customersupport@hikotechnicalservices.com

Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you using a notice on our services before the change becomes effective. We encourage you to periodically review our policies page for the latest information.

Contact Information

If you have any questions about this Privacy Policy, please contact us:

+1 (868) 689-4232, available from 9 am – 5 pm, Monday – Friday, or send us an email anytime at customersupport@hikotechnicalservices.com

Please note that this Privacy Policy applies to information collected through our websites, products, and services, as well as any other information provided to us by other means. By using our Services, you consent to this transfer and processing of your information in the United States and other countries where we may operate.

Please be aware that this is a general privacy policy, and specific terms and conditions may apply depending on your location and the services you use. It’s essential to review the privacy policy provided by Hiko Technical Services Limited carefully and contact them if you have any questions or concerns about your privacy rights and how your personal information is used and protected.

 

Email: sales@hikotechnicalservices.com 

Tel: 1 (868)-689-4232