Terms of Service

Terms of Service

Effective Date: 6/4/25

OVERVIEW

This website (the “Site”) is operated by Hiko Technical Services LLC. Throughout the Site, the terms “we,” “us,” and “our” refer to Hiko Technical Services LLC.

By accessing or using any part of the Site, you agree to be bound by these Terms and Conditions, along with any additional policies or terms referenced herein or available via hyperlink (collectively, the “Terms of Service”). These Terms apply to all users of the Site, including, without limitation, browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before using our Site or purchasing any products or services. If you do not agree to all the terms herein, you may not access or use the Site.

Any new features or tools added to the online store will also be subject to these Terms.

Our store is hosted on WooCommerce, providing us with the e-commerce platform to sell our products and services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow your minor dependents to use this Site.

You agree not to use our services for any unlawful or unauthorized purpose, and you must not violate any laws in your jurisdiction, including but not limited to copyright laws.

Transmission of worms, viruses, or any code of a destructive nature is strictly prohibited. A breach of these Terms may result in the termination of your access to the Site.

We reserve the right to collect applicable state sales tax and to comply with all state tax laws. You may also be personally liable for use tax on purchases where sales tax was not collected. Please consult your local Department of Revenue for tax obligations.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service or access to the Site to anyone, at any time, for any reason.

You understand that your content (excluding credit card information) may be transferred unencrypted across networks and adapted to meet technical requirements. Credit card data is always encrypted during transmission.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site without our express written permission.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if the information on the Site is inaccurate, incomplete, or not current. The material provided is for general reference and should not be solely relied upon for decision-making.

Product listings are not a substitute for professional advice or individual research. We strive for accuracy but cannot guarantee all descriptions, pricing, or availability are error-free. We reserve the right to correct errors or cancel orders with incorrect pricing or information.

SECTION 4 – MODIFICATIONS TO PRODUCTS, SERVICES & PRICING

All pricing and product/service offerings are subject to change without notice. We may modify or discontinue any part of the Site at any time without liability.

SECTION 5 – PRODUCTS OR SERVICES

Products or services may be available exclusively online and may be subject to limited quantities and return policies outlined in our Return Policy.

We do not guarantee that colors or visuals on your device will be accurately represented. We may limit sales by region or individual case. Offers are void where prohibited.

We do not warrant that any product or service will meet your expectations or that errors will be corrected.

SECTION 6 – BILLING & ACCOUNT INFORMATION

We reserve the right to refuse any order and may limit or cancel quantities per person, household, or order. We will attempt to notify you using the contact details provided at the time of purchase.

You agree to provide accurate, up-to-date billing and contact information.

Refer to our Return Policy for additional details.

SECTION 7 – THIRD-PARTY TOOLS

We may provide access to third-party tools “as is” without warranties or endorsements. Use of such tools is entirely at your own risk. Ensure you understand third-party terms before use.

Future tools or features added to the Site will also be governed by these Terms.

SECTION 8 – THIRD-PARTY LINKS

The Site may contain links or content from third parties. We are not responsible for evaluating or guaranteeing the content or practices of third-party websites.

All interactions or transactions with third-party sites are at your own risk. Review their terms and policies before engaging.

SECTION 9 – USER COMMENTS, FEEDBACK & SUBMISSIONS

By submitting comments, feedback, or content (whether requested or not), you grant Hiko Technical Services LLC the right to use, publish, and modify such submissions without obligation to maintain confidentiality, compensate, or respond.

You agree not to post unlawful, abusive, or infringing content. We reserve the right (but are not obligated) to remove objectionable content.

You are solely responsible for the content you submit.

SECTION 10 – PERSONAL INFORMATION

Submission of personal information through the Site is governed by our Privacy Policy, available at: https://hikotechnicalservices.com/privacy-policy

SECTION 11 – ERRORS, INACCURACIES & OMISSIONS

Occasionally, information on the Site may contain typographical or other errors. We reserve the right to correct any such errors, update content, or cancel orders without prior notice, including after order submission.

We are not obligated to update or clarify information, including pricing, except as required by law.

SECTION 12 – PROHIBITED USES

You are prohibited from using the Site or its content:

  • For unlawful purposes
  • To solicit illegal acts
  • To violate laws or regulations
  • To infringe on intellectual property
  • To harass or harm others
  • To submit false or misleading information
  • To upload malicious code
  • To collect personal data without consent
  • To interfere with Site security or functionality
  • We reserve the right to terminate your access for violations.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Hiko Technical Services LLC makes no guarantees or representations that access to or use of our website will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from the use of the website or our services will be accurate, reliable, or suitable for your specific needs.

You expressly acknowledge and agree that your use of the website and any products or services obtained through it is at your sole risk. Except as expressly stated by us in writing, the website and all products and services provided through it are offered on an “as is” and “as available” basis, without warranties or conditions of any kind, either express or implied. This includes, but is not limited to, implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

We do not manufacture the products or services offered through our platform. Their availability does not imply any endorsement, partnership, or guarantee regarding the quality or performance of their products. Any product warranties are solely those provided by the original manufacturer, as stated in the product description or accompanying documentation. To request service under a manufacturer’s warranty, you must follow the procedures outlined in that warranty.

ALL PRODUCTS AND SERVICES AVAILABLE THROUGH OUR SITE ARE PROVIDED “AS IS,” WITHOUT ANY WARRANTIES WHATSOEVER, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property rights, whether arising by statute, course of dealing, usage of trade, or otherwise.

Some jurisdictions may not allow the exclusion of implied warranties, so some of the above disclaimers may not apply to you. In such cases, our warranties will be limited to the maximum extent permitted by law.

You agree that Hiko Technical Services LLC shall not be liable for any failure by a third-party manufacturer to honor its warranty obligations or for any breach of such warranties.

To the fullest extent permitted by law, in no event shall Hiko Technical Services LLC, its affiliates, or any of their respective officers, directors, employees, agents, contractors, suppliers, service providers, or licensors be liable for any indirect, incidental, punitive, special, or consequential damages. This includes, without limitation, loss of profits, revenue, data, savings,

or replacement costs arising out of or related to your use of our website or products and services obtained through it whether based in contract, tort (including negligence), strict liability, or otherwise, even if advised of the possibility of such damages.

Our total liability to you for any claim under these Terms of Service shall in no event exceed the total amount paid by you to Hiko Technical Services LLC for the product or service giving rise to the claim.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Hiko Technical Services LLC, its affiliates, and their respective directors, officers, employees, agents, contractors, suppliers, service providers, and licensors from and against any claims, liabilities, demands, losses, damages, judgments, awards, costs, and expenses (including reasonable attorneys’ fees), arising out of or relating to:

(a) your breach of these Terms of Service or any other documents incorporated herein by reference;

(b) your violation of any law or the rights of a third party;

(c) any failure, misuse, or alleged defect of a project or installation involving products or services purchased through our website.

It is your sole responsibility to ensure proper handling, installation, and operation of all equipment and components. Hiko Technical Services LLC does not inspect, supervise, or warrant the design, installation, or performance of any system or project that incorporates our products. You acknowledge that all products, especially those used for solar or electrical applications, are used entirely at your own risk